1.0 Acceptance of Terms

By accessing or using the products and services offered by UK Fire And Security Supplies Limited (Company Number 15232570), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may choose to not use our services.

2.0 Orders and Payment

Website Orders:

2.1The owner of the Website is the Seller. The Buyer uses the Website at its own risk.

Payment methods

2.2 Online purchases may be paid for using a debit or credit card through the Seller’s online payment facility or through Paypal.

2.3 The Seller debits credit and debit cards at the point of order. All prices include sales taxes (where applicable) unless otherwise stated.

2.4 The Seller also offers a credit facility for online orders. The amount of the credit facility is solely at the discretion of the Seller. Credit can be redeemed online through ukfireandsecuritysupplies.co.uk only. If the value of an order exceeds the credit value, the balance must be paid by credit or debit card. If a Buyer is approaching or has exceeded its credit limit, the Seller has absolute discretion to refuse further orders and / or to delay the delivery of the Goods to the Buyer until the Buyer discharges the credit in full.

Availability

2.5 The Seller stocks a range of products and aims to arrange delivery of all ‘in¬stock’ items within 7 days of receiving an order. If the product ordered is not in stock at the point of order, the Seller will endeavour to contact the Buyer within 24 hours of the point of order and will order the Goods in for delivery.

2.6 Goods will be sent to the Buyer at the address given in the order.

2.7 Orders may be delayed if the item is not in stock or if the Seller is experiencing a high volume of orders. The Seller is not able to confirm timescales for getting a product in stock.

2.8 Some products may be unavailable. If the Seller is unable to fulfil an order, the Buyer will be offered an alternative or given a refund for the unavailable product.

2.9 Once Goods have been delivered following an online order, the terms set out in these Conditions regarding title, risk, and returns apply.

3.0 Refunds and Right to Cancel

3.1 The Buyer may cancel an order at any time up to but not including 7 days following an order. In the event that an order is cancelled, a refund will be made to the Buyer’s credit or debit card or via Paypal within 30 days of the cancellation of order.

3.2 The Buyer shall indemnify the Seller in full against all loss (including loss of profit), costs (including the cost of all labour and material used), damages, charges and expenses incurred by the Seller as a result of cancellation (including, without limitation re-stocking charges) and the provisions of clause 3.3 of these Conditions apply.

4.0 Protection Of Personal Data

4.1 By accessing, browsing and using ukfireandsecuritysuplies.co.uk, the Buyer is confirming that it had read and understood the applied conditions.

4.3 The Seller will treat any personal information provided by the Buyer as confidential and stores personal data in accordance with the Data Protection Act 1998. 17.5.3 In addition to the information supplied by a Buyer, information and data may be automatically collected through the use of cookies which recognise repeat users and allows the Seller to analyse buying trends.

4.4 Buyers can configure their internet browser to accept or reject cookies or to inform you when a cookie is saved. Other users or companies may use cookies on their own Website. The Seller has no access or control of these cookies and cannot accept any liability in this regard. 

4.5 Liability, the Buyer expressly agrees that the use of ukfireandsecuritysupplies.co.uk is at the Buyer’s sole risk. Neither the Seller, any of its directors or employees, agents, third-party content providers, merchants, sponsors, licensors or the like warrant that ukfireandsecuritysupplies.co.uk will be uninterrupted or error-free, nor do they make any warranty as to the results that may be obtained from the use of ukfireandsecuritysupplies.co.uk or to the accuracy, reliability or currency of any information, content, service of merchandise provided through ukfireandsecuritysupplies.co.uk.

4.6 The Seller makes no warranties or representations regarding the operation of the Website, the information or content of the same or the materials or products on it.

4.7 The Seller will not be liable for damages of any kind arising from the use of ukfireandsecuritysupplies.co.uk.

5.0 Pricing And Payment

5.1 Pricing: Prices are as listed on our website and are subject to change without notice. Prices shown are inclusive of VAT where applicable, shipping, or handling charges unless otherwise stated.

5.2 Payment: Payment is due at the time of purchase, or on valid trade accounts, within the agreed Nett Monthly Terms. The forms of immediate payment that we accept is clearly shown on our website and will be presented at the time of checkout also. Orders will not be processed until payment is received in full, or where a valid trade account is held, immediately following approval.

6.0 Shipping and Delivery

6.1 Shipping Costs: Shipping costs are calculated based on the destination and the weight of the products. These costs will be added to your total order amount.

6.2 Delivery Times: Estimated delivery times are provided during the checkout process. While we make every effort to meet these estimates, we are not responsible for delays caused by third-party carriers or unforeseen circumstances.

6.3 Lost or Damaged Items: UK Fire And Security Supplies (Company Number 15232570) is not responsible for items lost or damaged during shipping. Claims for lost or damaged items should be directed to the carrier.

7.0 Returns and Refunds

7.1 Return Policy: We accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused and in the same condition as received. Return shipping costs are the responsibility of the buyer.

7.2 Refunds: Refunds will be processed once the returned item is received and inspected. We reserve the right to refuse a refund if the item does not meet our return policy criteria.

8.0 Product Information and Accuracy

8.1 Product Descriptions: We make every effort to accurately describe our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

8.2 Product Images: Product images are for illustrative purposes only. Actual products may vary.

9.0 Intellectual Property

9.1 Trademarks: UK Fire And Security Supplies Limited (Company Number 15232570) and its logos are trademarks of UK Fire And Security Supplies Limited (Company Number 15232570). Unauthorised use of these trademarks is prohibited. As am authorised dealer for Dahua Technology products, we acknowledge all intellectual property and rights to products designed and owned by them.

9.2 Copyright: All content on our website, including text, images, graphics, logos, and software, is the property of UK Fire And Security Supplies Limited (Company Number 15232570) and is protected by copyright laws.

10.0 Limitation of Liability

10.1 Disclaimer: Our products and services are provided “as is” without any warranty or guarantee. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

10.2 Limitation of Liability: UK Fire And Security Supplies Limited (Company Number 15232570) shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.

11.0 Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England And Wales. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England And Wales.

12.0 Changes to Terms and Conditions

UK Fire And Security Supplies Limited (Company Number 15232570) reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

13.0 Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at admin@ukfireandsecuritysupplies.co.uk.